Privacy policy

Privacy Policy

Last Updated: September 10, 2026

At Oleeves, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Oleeves collects, uses, stores, and may share information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our online store.

Our website and online store are powered by Shopify, which provides the technology and infrastructure that allows us to operate our store and process transactions.

By using the Oleeves website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information depending on how you interact with Oleeves.

Information You Provide to Us

When you place an order, contact us, subscribe to communications, or otherwise provide information to us, we may collect:

Your name
Email address
Phone number
Billing address
Shipping address
Payment and transaction details
Order history and details of products purchased
Information you provide when contacting our customer support team
Any other information you voluntarily provide to us

You may also be able to purchase products through our website using guest checkout, without creating or maintaining a customer account.

Information Collected Automatically

When you browse our website, certain information may be collected automatically through your device and through technologies such as cookies and similar tracking technologies.

This may include:

IP address
Browser type and version
Device type
Operating system
General location information
Pages or products you view
Products added to your cart
Website interactions and browsing activity
Referring websites or sources
Date and time of visits
Other technical information necessary to operate, secure, and improve our website

Some of this information may be collected through Shopify and third-party analytics or advertising services that we use.

2. How We Collect Information

We may collect information through several sources, including:

Directly From You

We receive information when you:

Place an order
Complete a checkout
Contact us
Subscribe to our communications
Participate in promotions or other activities
Submit information through our website
Otherwise communicate or interact with Oleeves

Automatically Through Our Website

Some information is collected automatically when you browse or use our website through cookies, pixels, analytics tools, and similar technologies.

From Service Providers and Third Parties

We may receive or process information through service providers and third parties that help us operate our website, process payments, analyze website activity, provide advertising services, or otherwise support our business.

3. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

To Process and Fulfill Your Orders

We use your information to:

Process purchases and payments
Confirm and manage orders
Provide order-related communications
Arrange delivery
Handle customer service requests
Process cancellations, returns, refunds, or exchanges where applicable
Maintain records of transactions

Our shipping, return, and refund practices are covered separately under the applicable Oleeves policies.

To Operate and Improve Our Website

We may use information to understand how visitors use our website, improve our products and shopping experience, troubleshoot technical issues, and make our website more useful and relevant to customers.

To Communicate With You

We may use your contact information to respond to questions, provide customer support, and send important communications relating to your orders or use of our website.

Where permitted by applicable law and where you have provided the necessary consent or otherwise have the appropriate legal basis, we may also use your information for promotional communications.

Marketing and Advertising

Oleeves may use customer and website activity information to help us understand our audience and promote our products.

At present, our marketing activities may be limited, but as our business develops, we may communicate with customers through channels such as:

Email
SMS
WhatsApp
Other permitted marketing communications

We may also use advertising and analytics platforms such as Google Analytics, Google Ads, Meta/Facebook advertising technologies, Meta Pixel, and Instagram-related advertising tools to understand website activity, measure advertising performance, and display more relevant advertisements.

These services may use cookies, pixels, or similar technologies to collect information about interactions with our website or advertisements.

Security and Fraud Prevention

We may use information to protect our website, customers, and business from fraudulent, unauthorized, illegal, or potentially harmful activity.

This may include verifying transactions, identifying suspicious activity, protecting accounts and payment processes, and maintaining the security of our website.

Legal and Regulatory Requirements

We may use or disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or other valid legal requirements.

4. Cookies and Similar Technologies

Oleeves and certain third-party service providers may use cookies, pixels, tags, and similar technologies.

These technologies may help us:

Keep our website functioning properly
Remember certain preferences
Understand website traffic and usage
Measure the effectiveness of advertising
Understand customer interactions with our products
Improve website performance
Provide more relevant advertising

Third-party services, including analytics and advertising platforms, may place or access their own cookies or similar technologies when you interact with our website.

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of our website.

5. How We Share Your Information

We do not sell your personal information simply as a source of revenue.

However, we may share information with trusted third parties when necessary to operate our business, provide our services, or comply with legal requirements.

These may include:

Shopify and Technology Providers

Our website is powered by Shopify. Information submitted through our store may be processed by Shopify and other technology providers that help us operate the website, process transactions, maintain security, and provide related services.

Payment and Transaction Providers

Information necessary to process payments and transactions may be shared with the relevant payment service providers.

Service Providers

We may share relevant information with service providers who assist us with areas such as:

Website and technology services
Payment processing
Analytics
Customer support
Order fulfillment
Shipping and delivery
Cloud storage
Communication services
Marketing and advertising

These providers generally receive only the information necessary to perform the services they provide to us.

Advertising and Analytics Partners

We may share certain information or allow certain information to be collected through advertising and analytics technologies, including tools provided by Google and Meta.

These services may use information about your interactions with our website to measure campaigns, understand audiences, and provide or improve advertising.

Third-party companies may process information according to their own privacy policies and terms.

Legal or Business Purposes

We may disclose information where required or permitted by law, including to comply with legal processes, enforce our policies, protect our rights, or protect Oleeves, our customers, or others.

Information may also be transferred as part of a business transaction such as a merger, acquisition, restructuring, sale of assets, or similar event.

6. Shopify and Third-Party Services

Our online store is hosted and operated using Shopify's technology.

Shopify may collect and process information relating to your use of our store in order to provide, maintain, secure, and improve its services.

Information submitted through our website may therefore be processed by Shopify and by service providers working with Shopify or Oleeves. Some of these providers may be located outside India.

For more information about how Shopify handles personal information, you can review Shopify's privacy information and policies.

7. Third-Party Websites and Services

Our website may contain links, advertisements, social media features, or other integrations that connect you to third-party websites or services.

If you choose to visit or interact with a third-party website or service, that third party's own privacy policy and terms will apply.

Oleeves is not responsible for the privacy practices, security, content, or policies of websites or services that we do not control.

We recommend reviewing the privacy policies of third-party platforms before providing them with personal information.

8. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us using the details provided at the end of this Privacy Policy. If required by applicable law, we will take appropriate steps to address the situation.

9. Security of Your Information

We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute or perfect security.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete and maintain records of transactions
Provide our services
Respond to customer requests
Maintain business and financial records
Comply with applicable legal and regulatory requirements
Resolve disputes
Prevent fraud and misuse
Enforce our agreements and policies

The exact period for which information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights and Choices

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include, where applicable:

Right to Access: You may request information about the personal information we hold about you.
Right to Correction: You may ask us to correct inaccurate or incomplete personal information.
Right to Deletion: You may request deletion of your personal information in certain circumstances.
Right to Data Portability: You may have the right to receive certain personal information in a portable format.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent, subject to applicable limitations.
Right to Opt Out of Marketing: You may unsubscribe from promotional emails by using the unsubscribe option included in our communications.

If you opt out of promotional communications, we may still contact you when necessary for non-promotional reasons, such as order confirmations, delivery updates, customer service, security matters, or other important communications.

These rights may not apply in every situation and may be subject to applicable legal requirements and exceptions.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. International Data Transfers

Because Oleeves uses Shopify and other technology, payment, analytics, advertising, and service providers, your information may be processed or stored in countries outside India.

Where required, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

Third-party providers may have their own policies governing international processing of information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made when our business practices, website features, technology, legal requirements, or privacy practices change.

When we make changes, we will update the "Last Updated" date at the top of this page and, where required, provide additional notice.

We encourage you to review this Privacy Policy periodically to stay informed about how Oleeves handles personal information.

14. Contact Oleeves

If you have questions about this Privacy Policy, our privacy practices, or the information we hold about you, you can contact us at:

Oleeves

Phone: +91 913 800 2416
Email: oleevesclothing@gmail.com
Address: Mobile Point, Shop No. 5, Meghna Complex, Sheila Bypass Road, Rohtak, Haryana 124001, India

We will make reasonable efforts to respond to privacy-related requests and questions in accordance with applicable law.